Emotional Intelligence (EQ)

Objective: Emotions can influence our reactions and this can impact working relationships - both for individuals and teams. Having a high level of Emotional Intelligence encourages employees to recognise some of the behaviours and reactions that can lead to over-reacting and manage them in a positive manner. 

This workshop will teach participants the skills they need to interpret emotions, use coping mechanisms and balance their reactions to make them more aware of their feelings and thoughts.

Ideal for: Anyone needing to improve their communication and behaviour in the workplace, or that would like to better understand how to manage emotions and reactions.

This half-day workshop focuses on:

  • Understanding emotions
  • Becoming self-aware
  • Learning self-control
  • Choosing your attitude
  • Respecting opposing viewpoints
  • Using Coping Methods
  • Relaxation Techniques
  • Empathising with others
  • Managing emotions
  • Benefits of EQ


  • All course materials
  • Certificate of Attendance in PDF to add to your professional development portfolio

Book a half day in-house workshop for only $1,995 plus GST - up to 20 participants!  Extra participants can attend at only $70 plus GST per person

To find out more about how the Centre for Change & Project Management can help with your Change Management training needs, please feel free to contact us on 1300 044 140 or by using the contact form below

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